Privacy Policy, Terms & Conditions

Privacy Policy

Privacy Policy
Effective Date: 4/22/25
Last Updated: 6/30/25

Speedy Tech Services LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information, including your personal information, when you interact with us, including through our website, phone, and in-person services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, address, email address, phone number, and any other information you provide to us voluntarily.
• Service-Related Information: HVAC system details, job history, billing and service records.
• Communication Preferences: Information about whether you’ve opted in to receive SMS messages or other communications.

2. How We Collect Information

We collect information in the following ways:

• Directly from You: When you request a service, fill out a form, call us, or speak with our staff in person.
• SMS Opt-In Collection:
  Customers may opt in to receive SMS-based communications either in person or over the phone. When you first register, our staff will ask for your phone number and whether you would like to receive text messages regarding:
  • Billing notifications
  • Appointment reminders
  • Dispatch updates
  • Job completion surveys

You will be informed verbally that:

• • “Message and data rates may apply”
  • “Message frequency may vary”
  • “Text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent”
  • “Your phone number will not be shared with third parties for marketing or promotional purposes.”

3. Text Messaging Policy

By submitting this form and signing up for texts, you consent to receive text messages from Speedy Tech Services at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes.

4. How We Use Your Information

We use your information to:

• Provide, schedule, and complete HVAC services
• Send notifications and reminders about appointments and billing
• Conduct follow-up surveys to improve our services
• Communicate with you as necessary to deliver requested services

5. Information Sharing and Disclosure

We do not sell or share your personal information with third parties for marketing or promotional purposes.

We may share information with service providers and contractors who assist us in delivering our services, only to the extent necessary and only under strict confidentiality obligations.

6. Your Rights and Choices

• Opt-Out of SMS Communications: You may opt out at any time by replying “STOP” to any message or contacting us directly.
• Update Your Information: You may request to update or correct your information by contacting us at the contact information below.
• Access or Delete Data: You may request a copy of the data we have on file or request deletion, subject to applicable laws.

7. Data Security

We implement reasonable security measures to protect your information from unauthorized access or disclosure. However, no method of electronic transmission or storage is completely secure.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Continued use of our services after changes constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Speedy Tech Services LLC
2818 Maine Ave, Lakeland Florida 33801
Phone: 863-667-2299
Email: [email protected]

Terms & Conditions

Consent to Receive Text Messages

By signing up through our website, You are consenting to receive text messages that may be sent via an automatic telephone dialing system to the mobile number provided from Speedy Tech Services, its affiliates or its successors.

Your consent to receive text messages (including promotional and  transactional alert text messages, which come from a ten digit phone number) from Speedy Tech Services, is subject to these Text Terms, including the Dispute Resolution provisions found below, and also is subject to the Privacy Policy at the link below (collectively referred to herein as the “Agreement”).

You agree that when You consent to receive text messages from any of our text message programs, You will receive confirmatory opt-in text messages from the respective program. You agree to receive opt-out texts from any of our programs if You subsequently reply STOP to any text messages you receive. For help related to any text message program, reply HELP to any text message received. You agree that when You initiate a text message to any of our text message programs, You may receive related text messages in reply.

• When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include responses to a quote, estimate, or service inquiry, real-time texts to ask and answer questions about our services and pricing, appointment scheduling and confirmations, feedback requests, project updates, marketing messages,  and follow-up.
• You can cancel the SMS service at any time. Simply text “STOP” to the shortcode. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you. 
• If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to office@speedytechservices.com
• Carriers are not liable for delayed or undelivered messages.
• As always, message and data rates may apply for messages sent to you from us and to us from you. The number of messages you can expect to receive per month will vary based on your interaction with us, Speedy Tech Services.
• For privacy-related inquiries, please refer to our privacy policy

Please consult Your service agreement with Your wireless carrier to determine Your phone’s pricing plan. This program may not be available on all wireless carriers. The carriers supported by this program are AT&T, Boost Mobile, Sprint, T-Mobile, U.S. Cellular, and Verizon, but Speedy Tech Services may add or remove any wireless carrier from this program without notice.

You warrant that You have provided Your accurate mobile telephone number to Speedy Tech Services and that You have authority to consent to receive text messages at that number. Before changing, deactivating, or relinquishing Your mobile phone number, You agree that You will opt-out of Speedy Tech Services text message programs, or text message programs offered by our other brands which You may have signed up to receive. Failure to do so constitutes a material breach of these Text Terms.

For customer service related to Speedy Tech Services text message programs, please call toll free to (863) 204-5108.

Please review our Privacy Policy

You agree that Speedy Tech Services may change these Text Terms from time to time, through updating the online version of these Text Terms. Should there be a material change to these Text Terms, Speedy Tech Services will provide notice of such change via text messaging.